Privacy Policy

Your Data, Your Rights

1. Introduction

At Walk Holiday, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR) and Turkey's KVKK (Law No. 6698 on the Protection of Personal Data).

2. Data We Collect

We may collect the following types of personal data:

Name and contact details (e.g., email address, phone number).
Booking information (e.g., hotel preferences, travel dates).
Payment details (processed securely).
Technical data (e.g., IP address, browser type, cookies).

3. How We Use Your Data

Your personal data is used for the following purposes:

To process bookings and provide our services.
To communicate with you regarding your reservations or inquiries.
To comply with legal obligations (e.g., tax and accounting laws).
To improve our website and customer experience.
To provide personalized offers and marketing content (with your consent).

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your explicit consent (e.g., for marketing emails).
Performance of a contract (e.g., bookings and reservations).
Compliance with legal obligations.
Our legitimate interests (e.g., website improvements and fraud prevention).

5. Sharing Your Data

We do not sell or rent your personal data. However, we may share your data with:

Service providers (e.g., payment processors, IT support, hotel partners).
Legal authorities if required by law.
Our affiliates and partners to provide seamless services.

6. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or damage. Access to your data is restricted to authorized personnel only.

7. Your Rights

You have the following rights regarding your personal data:

Right to access your data.
Right to rectification (correct incorrect or incomplete data).
Right to erasure (delete your data under certain conditions).
Right to restrict processing.
Right to data portability (receive your data in a portable format).
Right to object to processing (e.g., for marketing purposes).
Right to file a complaint with a supervisory authority.

To exercise your rights, please contact us at privacy@walk-holiday.com.

8. Retention of Your Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Cookies

Our website uses cookies to enhance your experience. For details, please refer to our Cookie Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Company: Walk Holiday
Email: privacy@walk-holiday.com
Address: 123 Main Street, Antalya, Turkey
Phone: +90 555 123 4567

11. Updates to This Policy

We may update this Privacy Policy from time to time. Please review this page regularly for any changes. Continued use of our services indicates acceptance of the updated terms.